The MerchantCircle Blog

The MerchantCircle blog lets local and small business owners know what's going on in their marketing world. Whether it's online marketing solutions, yellow page directory statistics, business video solutions, or general merchant musings, we make sure you're informed.

Tuesday, February 15, 2011

Q1 2011 Merchant Circle MCI Survey Results

Below are the results of our quarterly Merchant Confidence Index (MCI) survey for Q1 of 2011. The Index is designed to track trends in small business sentiment over time.

This fifth Merchant Confidence Index survey was fielded online, between January 22nd and February 3rd, 2011, and sent to a random sample of MerchantCircle's member base of over 1.6 million local business owners. There were 8,456 total responses from local business owners across the United States.

Expectations for the future

How do you expect your sales revenues to change over the next three months?


State of the U.S. economy

How would you rate today’s economy compared to the past twelve months?

Hiring expectations

How do you expect your company’s headcount to change over the next three months?

Marketing expenditures

How do you expect your marketing/advertising expenditures to change over the next three months?

Merchant Confidence Index Calculation


Adoption of specific online marketing services
Are you promoting your business with the following websites/services?

Marketing budget

What is your annual ad/marketing budget?

Most effective marketing channels

Select the top THREE most effective marketing or advertising methods your business uses or has used.

Expectations for length of recession

To what extent do you agree with the following statement? “The worst effects of the recession are behind us?

Respondent Profiles

How many people does your business employ?

Which single business category best describes your business?

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6 Comments:

Anonymous Anonymous said...

Did the 55% of dissatisfied merchants say why they wouldn't do another "daily deal"?

2/15/2011 11:46:00 AM  
Blogger HelpALocalBusiness said...

Very interesting data with this survey. Too bad that you have only charts, tables would be much efficient to synthesis the information.

Val

2/17/2011 03:06:00 AM  
Blogger Unknown said...

Very insightful survey! The business category legend on the last chart is incomplete and it would be great to see all categories. Thx

2/17/2011 01:25:00 PM  
Blogger Walter said...

The idea that 1 out of 3 businesses are currently promoting their business with Facebook Places is fantastic, but if the choice for Facebook Places was worded as "Places (Facebook's location-based service)" instead of "Facebook Places" then I would expect a different result due to confusion between Facebook and Facebook Places as a separate service.

2/17/2011 01:38:00 PM  
Anonymous rocky said...

The post is very informative. It is a pleasure reading it. I have also bookmarked you for checking out new posts.

2/20/2011 09:44:00 PM  
Anonymous Anonymous said...

Very informative, varied and useful information, thank you for doing the work on this.

3/11/2011 11:19:00 AM  

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